Thank you for your interest in our digital products. Please read this policy carefully before making a purchase.
1. Digital Product Nature
All products sold through this website are digital downloads, delivered in formats such as JPG, PNG, or PDF. These products are not physical goods and are delivered via download link immediately after purchase or via email.
2. All Sales Are Final
Due to the intangible and irrevocable nature of digital goods, all sales are final. Once a download link has been provided, we cannot offer refunds, returns, or exchanges.
By purchasing a digital product, you acknowledge and agree that you waive your right to withdraw from the purchase once the download process has begun.
This is in compliance with consumer protection laws for digital content under the EU Directive 2011/83/EU and similar laws in other jurisdictions.
3. Before You Buy
Please review the product description, preview images, format, and any compatibility information carefully before purchasing. If you are unsure whether a product suits your needs, we encourage you to contact us before placing your order.
4. Exceptions – Faulty or Corrupt Files
If your file:
- is corrupted or cannot be opened, and
- you have not been able to successfully download the correct file after contacting us
We will make every reasonable effort to resolve the issue by:
- re-sending the file, or
- offering a replacement download, or
- issuing a refund in rare cases where the issue cannot be resolved.
Please contact our support team within 7 days of purchase at: zartify.service@gmail.com
Contact
For any questions about your digital order, please contact us at:
zartify.service@gmail.com
We are here to help.