Thank you for your interest in our digital products. Please read this policy carefully before making a purchase.
1. Digital Product Nature
All products sold through this website are digital downloads (such as JPG, PNG, or PDF files). These are not physical goods. Upon successful payment, the download link will be made available directly on the product detail page, accessible to the purchaser when logged into their account.
2. All Sales Are Final
Due to the intangible and irrevocable nature of digital goods, all sales are final. Once the download link is made available, we do not offer refunds, returns, or exchanges.
By purchasing a digital product, you acknowledge and agree to waive your right of withdrawal once the download process has begun, in accordance with EU Directive 2011/83/EU and similar consumer protection laws applicable to digital content.
3. Before You Buy
Please review the product description, preview images, format, and any compatibility information carefully before purchasing. If you are unsure whether a product suits your needs, we encourage you to contact us before placing your order.
4. Exceptions – Faulty or Corrupt Files
If your file:
- is corrupted or cannot be opened, and
- you have not been able to successfully download the correct file after contacting us
We will make every reasonable effort to resolve the issue by:
- re-sending the file, or
- offering a replacement download, or
- issuing a refund in rare cases where the issue cannot be resolved.
Please contact our support team within 7 days of purchase at: zartify.service@gmail.com
Contact
For any questions about your digital order, please contact us at:
zartify.service@gmail.com
We are here to help.